All guests must pass a free trial play date & temperament test before receiving any type of care. Meet & Greets are by appointment only.
💫 Applicants must meet the following criteria to pass their Meet & Greet:
- Spayed or Neutered if 12 mo. or Older (Female puppies cannot attend during their heat cycle, which can last up to 4 weeks.)
- Fully Housebroken
- Up To Date on Rabies, Distemper & Bordetella Vaccinations
- Canine Influenza vaccine is highly recommended, but not required
- Flea/Tick Free & on Prescription Flea/Tick Prevention
- No Open Wounds or Stitches & in Good Overall Health
- Wearing Quick Release (pinch to open) Collar & ID Tag only. No coats, harnesses, or any type of dog garments allowed.
- Dog & People Friendly
- Able to Pass Evaluation/Temperament Test
💫 Please review the following company policies & safety regulations prior to your pup’s first stay at LHDC:
- No Harnesses or Flea Collars of any kind may be worn due to safety hazards. (This includes pedometers or any collar attachment whatsoever, besides a tag.) Please do NOT send dogs in harnesses! If your dog arrives in a flea collar or any type of collar attachment besides an ID tag, it will be removed & returned at check out.
- Only Quick Release (pinch to open) Collars are permitted. All dogs must be wearing one with an ID tag. No coats, harnesses, or clothing of any kind may be worn.
- Dogs Must Arrive Leashed so they can be checked in & out safely. No exceptions.
- All Belongings Must be labeled with dog’s name. This includes leashes, food & meds.
- Food Must Be individually portioned in ziplock bags for each meal. Please do not send large bags or containers of food. We do not have the storage space for this.
- Pet Medications Must be labeled with dog’s name & accompanied with clear, concise instructions.
- Overnight Guests Need their usual food sent with them. It’s crucial for dogs to remain on their normal diet to prevent stomach upset & digestive issues.
- Day Care Only Guests will not be given meals, so please do not send food for them. Please feed dogs at home before and after day care. (There are a couple exceptions to this.)
- For Overnight Stays, the only items required to be packed are their normal food & any necessary medication. Please do not send food dishes. We have a large variety of them on site, including slow feeders.
- Any Dog Beds sent must be machine washable! We are not responsible for any bedding or toys that get chewed on or otherwise destroyed by our furry friends.
- Female Puppies Cannot attend during their heat cycle, which can last up to 6 weeks.
- Overnight Guests checking out after 10 a.m. on pick up day will be charged for day care.
- On Major Holidays, we do not accept reservations for day care only. We can accommodate only overnight requests during this busy time, as spots are quite limited.
- Discounted Packages are non-refundable, but in most cases are transferrable to another approved dog.
- Any Client Can be dismissed at any time at our discretion.
- All payments are required at drop off.